{"id":2605,"date":"2026-04-16T14:43:45","date_gmt":"2026-04-16T12:43:45","guid":{"rendered":"https:\/\/stg-aptns.ideadocet.com\/information\/passenger-guide\/assistenza-in-aeroporto\/"},"modified":"2026-05-19T12:15:25","modified_gmt":"2026-05-19T10:15:25","slug":"assistance-at-the-airport","status":"publish","type":"ans_passenger_guide","link":"https:\/\/stg-aptns.ideadocet.com\/en\/information\/passenger-guide\/assistance-at-the-airport\/","title":{"rendered":"Assistance at the airport"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you need assistance for reasons related to a sensory or locomotor disability, or for difficulty walking long distances, or for any condition that requires appropriate attention, such as invisible disabilities, you can request a free assistance service at the airport through the airline&#8217;s website when you book your ticket..<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are bringing an electric wheelchair or mobility scooter with you, you must contact the airline&#8217;s call center to make a reservation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have already booked your trip, you can still add the assistance request later by calling the airline&#8217;s call center and sending an email to the airport assistance team.<strong>&nbsp;<\/strong><a href=\"mailto:salamica@geasar.it\">salamica@geasar.it<\/a>&nbsp;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Even if you haven&#8217;t booked this service, we&#8217;ll do our best to assist you as quickly as possible upon your arrival at the airport.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;ve requested assistance and are under 18, but the airline says you can travel alone, airport staff will follow the same procedures as adults.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you need assistance for reasons related to a sensory or locomotor disability, or for difficulty walking long distances, or for any condition that requires appropriate attention, such as invisible disabilities, you can request a free assistance service at the airport through the airline&#8217;s website when you book your ticket.. If you are bringing an [&hellip;]<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","class_list":["post-2605","ans_passenger_guide","type-ans_passenger_guide","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/stg-aptns.ideadocet.com\/en\/wp-json\/wp\/v2\/passenger-guides\/2605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stg-aptns.ideadocet.com\/en\/wp-json\/wp\/v2\/passenger-guides"}],"about":[{"href":"https:\/\/stg-aptns.ideadocet.com\/en\/wp-json\/wp\/v2\/types\/ans_passenger_guide"}],"version-history":[{"count":5,"href":"https:\/\/stg-aptns.ideadocet.com\/en\/wp-json\/wp\/v2\/passenger-guides\/2605\/revisions"}],"predecessor-version":[{"id":7279,"href":"https:\/\/stg-aptns.ideadocet.com\/en\/wp-json\/wp\/v2\/passenger-guides\/2605\/revisions\/7279"}],"wp:attachment":[{"href":"https:\/\/stg-aptns.ideadocet.com\/en\/wp-json\/wp\/v2\/media?parent=2605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}