Departing passengers
You can receive assistance upon arrival at the airport at:
– the drop-off point located in front of the air terminal;
– the Special assistance waiting room;
– at check-in;
– directly at the parking lot by contacting the Special assistance waiting room number
Assistance request column (“Call Point Special Assistance”)
The totem has been designed and built to meet and be accessible to all types of disabilities, according to the criteria outlined in Annex 5-K of Ecac DOC 30 “Harmonization of Emergency Call Point Signage.”
In case of malfunction or Totem out of service, contact the Special assistance waiting roomnumber directly.
Presentation time
In order to receive the required assistance and carry out the paperwork (check-in), respect the presentation time at the airport:
- Two hours for Schengen flights
- Three hours for non-Schengen flights
Or report to the check-in counters (check-in) as follows in advance of flight departure time:
- One hour for Schengen flightsUn’ora per i voli Schengen
- Two hours for Extra Schengen flights
Free parking for CUDE badge holders (ex DPR 151/2012)
–
Art. 10 – Disabled individuals holding a valid DPR 151/2012 (CUDE certificate) permit may park free of charge for up to 21 consecutive days in the dedicated spaces within the Long Stay parking area. To obtain free parking, the permit holder must:
a) Upon arrival or after parking, visit the staffed pay station at the entrance of the Long Stay area and present:
– the original, valid CUDE permit,
– a valid ID,
– travel documents,
– the parking ticket.
A free exit ticket and a courtesy pass (to be displayed in the car) will be issued.
b) If unable to visit in advance, the CUDE permit (not a copy) must be visibly displayed inside the vehicle. Upon retrieving the vehicle, the user must present the permit and all required documents at the staffed pay station. The disabled individual must be present at vehicle pickup. The automatic license plate recognition system will define the duration of the stay.
Stays exceeding 21 days by Sardinian residents will be reviewed case-by-case with supporting medical documentation.
Dedicated disabled parking spaces are also available in the Short Stay area.
At the exit, to obtain free parking, it is necessary to contact the staff via the intercom located at the exit column while remaining inside the vehicle, provide the CUDE details, and, if required, go to the parking office located at the entrance of the Long Stay area.
Unauthorized occupation of disabled spaces or misuse of the CUDE permit will be reported to authorities and vehicles may be removed. The original CUDE permit must always be displayed; copies are not accepted.
In order to ensure a functional and reliable service for persons with disabilities, the use of parking areas as storage spaces for vehicles is strictly prohibited.
The content of this article was agreed upon on 22 October 2025 following a meeting with major Sardinian disability associations.
