Assistance at the airport
If you need assistance for reasons related to a sensory or locomotor disability, or for difficulty walking long distances, or for any condition that requires appropriate attention, such as invisible disabilities, you can request a free assistance service at the airport through the airline’s website when you book your ticket..
If you are bringing an electric wheelchair or mobility scooter with you, you must contact the airline’s call center to make a reservation.
If you have already booked your trip, you can still add the assistance request later by calling the airline’s call center and sending an email to the airport assistance team. salamica@geasar.it .
Even if you haven’t booked this service, we’ll do our best to assist you as quickly as possible upon your arrival at the airport.
If you’ve requested assistance and are under 18, but the airline says you can travel alone, airport staff will follow the same procedures as adults.
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